Refunds, cancellation & delivery

Changed your mind? No problem.

Last updated: 28 September 2026

7-day refunds, no questions asked

If you’re not happy with Cloud Keys, email support@stackframes.dev within 7 days of your purchase with your Razorpay payment ID (it starts with pay_). You don’t need to give a reason. We’ll refund the full amount to your original payment method through Razorpay. Refunds are usually issued within 2 business days of your request; your bank or card issuer may take a further 5–7 business days to show it.

When the refund is processed, your license is revoked and Cloud Keys stops working on your browsers.

After 7 days

Refunds after 7 days aren’t normally available. We’ll still refund you if you were charged twice, charged the wrong amount, or if applicable law requires it. If something isn’t working, contact support first — we’re happy to help.

Cancellation

Cloud Keys is a one-time purchase with no subscription, so there is nothing to cancel and you will never be charged again. If a payment fails or you close checkout before paying, no charge is made.

Delivery

Cloud Keys is a digital product. Nothing is shipped. Your license key appears on the checkout page immediately after your payment is confirmed. Install the Cloud Keys extension from the Chrome Web Store, open it, and paste the key under Account. If your key doesn’t appear within a few minutes of a successful payment, reopen the checkout page in the same browser or email support@stackframes.dev with your payment ID.

Contact

Stackframes, Gurugram, Haryana, India · support@stackframes.dev